Delete your account

From the app

Go to Settings → Account → «Delete my account». We will ask you to confirm who you are —with your password, or with Google if that is how you sign in— and to choose when it should be deleted.

If you choose the thirty-day period, the account is deactivated immediately, disappears from the app and is permanently deleted once that time has passed; during the period you can change your mind by signing in again to recover it. If you choose to delete it right away, we ask you twice and everything disappears there and then, with no waiting period and no way back.

If you no longer have the app installed

Write to us at soporte@gymhouse.app from the email address you created the account with, asking for its deletion. We check that the address matches and follow the same process: immediate deactivation and permanent deletion after thirty days.

Through that same address you can also request a copy of your data before it is deleted.

What is deleted and what is kept

Your profile and personal data are deleted, along with your workouts, routines, records and measurements, what you logged about your nutrition and your sleep, your posts and comments, your photos, your conversations, your coins and what the artificial intelligence saved. Any gyms you manage are closed and deleted with the account.

Two things don't disappear: exercises in the official catalogue that you created (they belong to the catalogue and don't carry your name) and records you wrote while working for a gym —notes or visits of its members—, which stay with that gym, without your authorship.

Once the thirty-day period has passed, the deletion is irreversible.

Deleting only part of your data

You do not need to delete your account to remove something specific. In GymHouse each item is deleted from the screen where you see it, and the account keeps working with everything else untouched.

A published workout: open it from your profile, tap the post's «⋯» menu and choose «Delete post». A single photo or video from that workout: in the same menu, «Edit post» and then the «×» on its thumbnail. A training plan: Training tab → open the plan → «Delete plan»; for one of its routines, that routine's bin lets you take it out of the plan or delete it along with its exercises.

A measurement: Profile → «Measurements» → «Delete measurement». A comment: «Delete», right below the comment. An exercise you created: Exercises tab → open it → «Delete exercise». A post from a gym you administer: its «⋯» menu → «Delete post».

Each deletion takes with it whatever hung from it, and nothing else: deleting a workout removes its sets, its records and the photos you uploaded to it; deleting one of your exercises removes the marks you logged with it and any post that would be left with no exercises at all. Your profile, your followers and the rest of your history are untouched.

Two things cannot be deleted on their own: what you wrote while working for a gym —notes or visits about its members— belongs to that gym and only it can remove them, and an exercise that is already part of the official catalogue belongs to the catalogue. If what you want is to delete everything, use «Delete your account» as explained above.